Terms

PAYMENT

Little Rose Birds accepts all major credit and debit cards through Paypal services. You are not required to have an account with Paypal to pay via our website and Paypal gives you the option to "pay with card" at the paypal checkout.

DELIVERY & RETURNS


All orders are beautifully packaged. We box our items to ensure no damage during transit.
All payments are made securely by Paypal.
Postage for majority of items is £2.50 which is sent 1st Class recorded delivery.
Some larger sized items such as Flower Crowns, Birthday crowns and Party bag packages are £3.50.
All items are made to order unless they are stated in the description 'ready to ship'.
Once your order had been dispatched Little Rose Birds is not responsible for any lost, damaged, stolen or delays caused by the mail service.
All orders are final. Returns will only be accepted if the item is damaged or an error has been made with your order. The item can only be returned unused and in its original packing within 7 days. Return shipping is at the expense of the buyer for refunds and exchanges.


TURNAROUND

Our turnaround time for items ordered via the website is 10-15 working days. (Monday to Friday, excludes weekends and bank holidays).
If you require your order more urgently, please contact us BEFORE placing your order. We will try our best to accommodate your request.

CUSTOMER REWARDS - New February 2018

Scratch cards are a random pick of special offers for our customers which we will pop in your parcel when you order via our website over £10.00.  When you would like to redeem your scratch card offer please contact us with your name and what your special offer is and we will give you a code to use on our website.  Scratch card offers cannot be used in conjunction with any other offer. 

Loyalty cards are issued free with any website order placed over £15.00 (excluding P&P). Subsequent reward stickers will be sent with your orders over £15.00 (excluding P&P).  Once you hsve collected all 5 stickers please contact us with your name and a photo of your completed card.  We will then send you a special code to order a FREE £10.00 surprise box of bows. Voucher redeemed once only.

Little Rose Birds reserves the rights to withdraw these offers at anytime without notice.


CARE

Fabric may begin to fray with wear. Care for your bow by snipping frayed edges with sharp scissors.


SAFETY


All of our headbands and bows are handmade, therefore please ensure they are removed when sleeping and also that children are supervised whilst wearing them. Please do not leave your child unattended whist wearing headbands and bows due to small parts and the risk of choking.


SOCIAL MEDIA


We are on Facebook and Instagram so why not follow us to keep up to date with latest products, special offers and discounts.
www.facebook/littlerosebirds
www.Instagram.com/little_rose_birds
Don't forget to tag us in your beautiful photos so we can feature them on our website and social media.
By tagging us in your photos on Instagram or sharing them on Facebook you give us permission to share your photo on our Facebook, Instagram or our website without permission beforehand.